How to sort out mess in the project? | regain the trust of your users

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1) Pint point most paintfull parts of the platform (3-5 of them) . Focus on fixing them - in fast way, not the perfect way.

2) Trust of our users

-SLOs - revelant!
-Clear contract (beetwen your users and you)
-RFOs
-Self-learning - create platform for feadback

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